You have 14 days to consider your products
J & S relies on a 14 days return period policy. You can return your products within 14 days after purchase without having to provide a good reason for your return. Within 2 working days from the moment we get your order back, we will refund your payment and the shipping costs altogether.
If you want to exchange your products, be assured that we do not make a fus sabout it! Our company always allows you to exchange your products. In order to do this, you just have to contact our customer service, where Chris, Diana or Gingerwill help you with your request.
When the product gets back to us, in the original package and undamaged, we will send you the replacement. Any price differences will be refunded. Check our return policy statement to find out about all the exceptions to our return policy.
Warranty. We care about your money.
All our products have a full one year warranty. If you have any problems with your products, we insist that you contact us. If something happened to your products, and this happened without your interference, then we will fix the problem for you free of charge.